{"id":78431,"date":"2024-06-25T16:24:32","date_gmt":"2024-06-25T14:24:32","guid":{"rendered":"https:\/\/reporter.al\/vetingu\/tele-marketingu-i-eger-inteligjenca-artificiale-perdoret-ne-mashtrimet-me-call-center\/2024\/06\/25\/"},"modified":"2024-06-25T16:28:43","modified_gmt":"2024-06-25T14:28:43","slug":"tele-marketingu-i-eger-inteligjenca-artificiale-perdoret-ne-mashtrimet-me-call-center","status":"publish","type":"post","link":"https:\/\/reporter.al\/vetingu\/tele-marketingu-i-eger-inteligjenca-artificiale-perdoret-ne-mashtrimet-me-call-center\/2024\/06\/25\/","title":{"rendered":"\u201cTele-marketingu i eg\u00ebr\u201d, inteligjenca artificiale p\u00ebrdoret n\u00eb mashtrimet me &#8216;call center&#8217;"},"content":{"rendered":"<p>Prokuroria e Milanos n\u00eb bashk\u00ebpunim me Prokurorin\u00eb e Posa\u00e7me kund\u00ebr Korrupsionit dhe Krimit t\u00eb Organizuar, kan\u00eb zbuluar nj\u00eb skem\u00eb t\u00eb mashtrimit t\u00eb mij\u00ebra qytetar\u00ebve italian\u00eb n\u00ebp\u00ebrmjet &#8216;call center&#8217;-ave, duke p\u00ebrdorur dhe inteligjenc\u00ebn artificiale p\u00ebr t\u00eb arritur q\u00ebllimin e tyre kriminal.<\/p>\n<p>N\u00eb njoftimin e SPAK t\u00eb shp\u00ebrndar\u00eb t\u00eb mart\u00ebn m\u00eb 25 qershor, thuhet se mashtrimet jan\u00eb kryer nga nj\u00eb organizat\u00eb kriminale, duke nisur nga telefonatat e panum\u00ebrta drejt qytetar\u00ebve t\u00eb ndrysh\u00ebm t\u00eb cil\u00ebve, pasi i kan\u00eb bindur se po flisnin me punonj\u00ebs t\u00eb Autoritetit Rregullator p\u00ebr Rrjetet e Energjis\u00eb dhe Mjedisit n\u00eb Itali ose me kompanit\u00eb e energjis\u00eb me t\u00eb cilat kishin lidhur kontrata t\u00eb rregullta furnizimi t\u00eb energjis\u00eb dhe gazit, u jan\u00eb mbledhur t\u00eb dh\u00ebnat.<\/p>\n<p>Informacionet jan\u00eb mbledhur duke p\u00ebrdorur justifikime nga m\u00eb t\u00eb ndryshmet. \u201cAi i p\u00ebrdorur m\u00eb shpesh i referohej punimeve fantazm\u00eb rrugore q\u00eb ishin nd\u00ebrprer\u00eb kabllot elektrike ose tubacionet e gazit dhe p\u00ebr shkak t\u00eb t\u00eb cilave ishte e nevojshme t\u00eb aktivizohej p\u00ebrkoh\u00ebsisht nj\u00eb kontrat\u00eb e re me nj\u00eb operator \u2018dakord\u00ebsuar\u2019\u201d, sqaron prokuroria dhe shton se kur nuk arrinin ta bindnin viktim\u00ebn me arsyetime t\u00eb tilla, t\u00eb akuzuarit p\u00ebrdornin t\u00eb dh\u00ebnat e marra gjat\u00eb telefonatave p\u00ebr t\u00eb aktivizuar s\u00ebrish kontrat\u00ebn, duke vendosur n\u00ebnshkrime false n\u00eb fund t\u00eb dokumentit.<\/p>\n<p>N\u00eb raste t\u00eb tjera, kur procedura e aktivizimit k\u00ebrkonte regjistrimin zanor, at\u00ebher\u00eb futej n\u00eb loj\u00eb inteligjenca artificiale, duke kopjuar z\u00ebrin e qytetarev\u00eb me q\u00ebllim konfirmimin e lidhjes s\u00eb kontratave.<\/p>\n<p>\u201c[\u2026]At\u00ebher\u00eb p\u00ebrpunohej regjistrimi zanor i z\u00ebrit t\u00eb viktim\u00ebs, i regjistruar gjat\u00eb telefonat\u00ebs, me mjaft mjesht\u00ebri me redaktues audio ose me aplikacione t\u00eb inteligjenc\u00ebs artificiale n\u00eb m\u00ebnyr\u00eb q\u00eb t\u00eb d\u00ebgjohej shqiptimi nga p\u00ebrdoruesi i pavet\u00ebdijsh\u00ebm, i t\u00eb dh\u00ebnave t\u00eb nevojshme personale dhe \u2018po\u2019-t\u00eb e ndryshme q\u00eb duhet t\u00eb jepte p\u00ebr p\u00ebrgjigjet e pyetjeve t\u00eb operatorit p\u00ebrgjegj\u00ebs p\u00ebr marrjen e p\u00eblqimit\u201d, thuhet n\u00eb njoftim.<\/p>\n<p>Viktimat e k\u00ebtyre mashtrimeve haseshin me probleme pasi kalonin disa muaj. Megjith\u00ebse nuk kishin n\u00ebnshkruar nj\u00eb kontrat\u00eb me nj\u00eb kompani t\u00eb re energjetike, n\u00eb adresat e tyre mb\u00ebrrinin k\u00ebrkesa pagese p\u00ebr faturat e papaguara. N\u00eb k\u00ebt\u00eb moment fillonte kalvari i telefonatave t\u00eb panum\u00ebrta, me tone gjithnj\u00eb e m\u00eb agresive dhe frik\u00ebsuese, me t\u00eb cilat personat p\u00ebrgjegj\u00ebs p\u00ebr mbledhjen e borxheve k\u00ebrkonin pages\u00ebn e shum\u00ebs s\u00eb papaguar.<\/p>\n<p>Prokuroria sqaron se hetimet jan\u00eb mund\u00ebsuar fal\u00eb analizimit t\u00eb nj\u00eb sasie t\u00eb konsiderueshme t\u00eb t\u00eb dh\u00ebnave elektronike dhe bankare, p\u00ebrve\u00e7se kryerjes s\u00eb sh\u00ebrbimeve policore n\u00eb territor n\u00eb Itali dhe Shqip\u00ebri. Grupi hetimor ka arritur t\u00eb identifikoj\u00eb rreth 1000 viktima t\u00eb tjera q\u00eb nuk e kishin kuptuar ende se kishin r\u00ebn\u00eb n\u00eb grack\u00ebn e organizat\u00ebs kriminale.<\/p>\n<p>N\u00eb selin\u00eb e nj\u00eb &#8216;call center; t\u00eb p\u00ebrfshir\u00eb n\u00eb k\u00ebt\u00eb skem\u00eb mashtrimi, jan\u00eb gjetur kopje t\u00eb kontratave t\u00eb rreme q\u00eb ishin objekt i ankes\u00ebs dhe t\u00eb regjistrimeve zanore p\u00ebrkat\u00ebse. Po ashtu, jan\u00eb gjetur lista shum\u00eb t\u00eb p\u00ebrdit\u00ebsuara me miliona t\u00eb dh\u00ebna t\u00eb p\u00ebrdoruesve rezidencial\u00eb, t\u00eb cil\u00ebt do t\u00eb kontaktoheshin p\u00ebr lidhjen e kontratave t\u00eb energjis\u00eb elektrike dhe gazit.<\/p>\n<p>Prokuroria e cil\u00ebson skem\u00ebn e mashtrimit t\u00eb ngritur nga kjo organizat\u00eb kriminale si pjes\u00eb e fenomenit t\u00eb \u2018tele-marketingut t\u00eb eg\u00ebr\u2019 q\u00eb mundon miliona qytetar\u00eb \u00e7do dit\u00eb, n\u00eb m\u00ebnyr\u00eb t\u00ebrthore dhe n\u00eb kund\u00ebrshtim t\u00eb rregullave q\u00eb synojn\u00eb mbrojtjen e konsumator\u00ebve.<\/p>\n<!-- AddThis Advanced Settings generic via filter on the_content --><!-- AddThis Share Buttons generic via filter on the_content -->","protected":false},"excerpt":{"rendered":"<p>Prokuroria e Milanos n\u00eb bashk\u00ebpunim me Prokurorin\u00eb e Posa\u00e7me kund\u00ebr Korrupsionit dhe Krimit t\u00eb Organizuar, kan\u00eb zbuluar nj\u00eb skem\u00eb t\u00eb mashtrimit t\u00eb mij\u00ebra qytetar\u00ebve italian\u00eb n\u00ebp\u00ebrmjet &#8216;call center&#8217;-ave, duke p\u00ebrdorur dhe inteligjenc\u00ebn artificiale p\u00ebr t\u00eb arritur q\u00ebllimin e tyre kriminal. N\u00eb njoftimin e SPAK t\u00eb shp\u00ebrndar\u00eb t\u00eb mart\u00ebn m\u00eb 25 qershor, thuhet se mashtrimet jan\u00eb [&hellip;]<!-- AddThis Advanced Settings generic via filter on get_the_excerpt --><!-- AddThis Share Buttons generic via filter on get_the_excerpt --><\/p>\n","protected":false},"author":637,"featured_media":78432,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[2],"tags":[1522,1552,1178,1549,968,872,863,1364,897,1553,1550,1551,1400,149,778,358,1544,1533,1091,325,1554],"fifu_image_url":"https:\/\/www.reporter.al\/wp-content\/uploads\/2024\/06\/scam-6922102_1280.png","fifu_image_alt":"Ilustrim nga Pixabay","_links":{"self":[{"href":"https:\/\/reporter.al\/vetingu\/wp-json\/wp\/v2\/posts\/78431"}],"collection":[{"href":"https:\/\/reporter.al\/vetingu\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/reporter.al\/vetingu\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/reporter.al\/vetingu\/wp-json\/wp\/v2\/users\/637"}],"replies":[{"embeddable":true,"href":"https:\/\/reporter.al\/vetingu\/wp-json\/wp\/v2\/comments?post=78431"}],"version-history":[{"count":1,"href":"https:\/\/reporter.al\/vetingu\/wp-json\/wp\/v2\/posts\/78431\/revisions"}],"predecessor-version":[{"id":78433,"href":"https:\/\/reporter.al\/vetingu\/wp-json\/wp\/v2\/posts\/78431\/revisions\/78433"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/reporter.al\/vetingu\/wp-json\/wp\/v2\/media\/78432"}],"wp:attachment":[{"href":"https:\/\/reporter.al\/vetingu\/wp-json\/wp\/v2\/media?parent=78431"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/reporter.al\/vetingu\/wp-json\/wp\/v2\/categories?post=78431"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/reporter.al\/vetingu\/wp-json\/wp\/v2\/tags?post=78431"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}